Extra Space Storage

Multiple customers highlight the professionalism and friendliness of the staff, particularly mentioning Tiffany, Jessica Hall, and Grant for their helpfulness, patience, and willingness to go above and beyond to assist with unit selection, questions, and even unit changes.

Source: 7 of 8 reviews • Confidence: high (explicit mention)

Guests often mention that the facility is very clean, well-maintained, and organized, giving them confidence that their belongings will be stored safely. The environment is described as secure and almost like a movie studio with different sound stages.

Source: 5 of 8 reviews • Confidence: high (recurring theme)

Several reviewers note that the pricing is very competitive and that the staff clearly explained all options, allowing customers to choose what worked best for them.

Source: 3 of 8 reviews • Confidence: medium-high (explicit mention)

One review describes a situation where a customer needed to change their unit due to accessibility issues; Jessica assisted by finding a more suitable unit and walking the customer to it, demonstrating flexibility and patience. Another review mentions that despite multiple late payments, the staff never auctioned the unit and remained helpful.

Source: 2 of 8 reviews • Confidence: medium (specific examples)

One review reports a negative experience where a unit purchased at auction contained unsanitary items, leading to a loss of payment. This is the sole negative feedback among the eight reviews.

Source: 1 of 8 reviews • Confidence: low (single negative case)