Extra Space Storage

Multiple customers consistently mention that the facility and units are clean, with recent renovations noted as contributing to the neat appearance.

Source: 8 of 8 reviews • Confidence: high (explicit mention)

Guests often highlight the exceptionally friendly and helpful nature of the staff, particularly noting Sarah (the manager) and her team for their courteous assistance and willingness to go above and beyond, such as checking on customers after setup.

Source: 8 of 8 reviews • Confidence: high (recurring theme)

Several reviewers praise the app for making entry and exit seamless, and for allowing online booking of units in advance, which contributed to a smooth rental process.

Source: 5 of 8 reviews • Confidence: medium-high (explicit mention)

• Makes confirmed: app for easy access

Customers frequently mention the availability of privacy gates, doors, cameras, and alarms, all reported as functioning well post-renovation. Additionally, staff proactively check on customers after setup, such as ensuring new renters are comfortable.

Source: 5 of 8 reviews • Confidence: medium (recurring theme)

• Reported turnarounds: same-day assistance, proactive follow-up

One review notes that prices are higher than a previous provider but acknowledges this as acceptable given the quality of service and facility cleanliness.

Source: 1 of 8 reviews • Confidence: low (single mention)