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Extra Space Storage

Self-storage facility● Unknown Hours
4.6(328)
Extra Space Storage

Photos

All
Inside
Room
By owner
Street View & 360°

What reviewers say

Extra Space Storage in Moreno Valley is praised for its cleanliness, excellent customer service led by manager Sarah, and convenient facilities.

Themes summarized from customer reviews (sample of 8)

Is the Extra Space Storage facility clean and well-maintained?

Multiple customers consistently mention that the facility is always extremely clean and well-kept, with particular praise for the efforts of manager Sarah.

Source: 6 of 8 reviews • Confidence: high (explicit mention)

How is the customer service at Extra Space Storage?

Guests often highlight outstanding customer service, describing Sarah and the staff as kind, courteous, professional, knowledgeable, and attentive throughout their interactions.

Source: 7 of 8 reviews • Confidence: high (recurring theme)

What do customers say about the ease of setting up and ending a storage rental?

Several reviewers note that setting up a storage unit is easy and that ending the service is straightforward, with no complications reported.

Source: 2 of 8 reviews • Confidence: medium (specific mention)

Are there any concerns about pricing or rent increases?

One review expresses dissatisfaction with frequent rent increases and the inability to keep up with rising costs despite income increases, though this is the only such concern among the reviews.

Source: 1 of 8 reviews • Confidence: low (limited evidence)

Is the location convenient and safe?

Customers mention the facility's convenient location off Perris and Bay, and describe it as providing a safe environment with professional maintenance.

Source: 2 of 8 reviews • Confidence: medium (specific mention)

Do returning customers feel the experience is pleasant?

Returning customers repeatedly state that Sarah makes the moving experience very pleasant and appreciates her help over the years.

Source: 2 of 8 reviews • Confidence: medium (recurring theme)

Ratings

4.6

4.6

328 reviews

5
274
4
25
3
9
2
6
1
14

Location

25093 Bay Ave, Moreno Valley, CA 92553

Moreno ValleyCA92553

Hours

Monday6 AM–10 PM
Tuesday6 AM–10 PM
Wednesday6 AM–10 PM
Thursday6 AM–10 PM
Friday6 AM–10 PM
Saturday6 AM–10 PM
Sunday6 AM–10 PM

Popular Times

Amenities & Details

Service options

Onsite services

Accessibility

Wheelchair accessible entranceWheelchair accessible parking lot

Crowd

LGBTQ+ friendly

Payments

Credit cardsDebit cardsNFC mobile payments

Details

Plus Code
WQCG+83 Moreno Valley, California
Timezone
America/Los_Angeles
Google Place ID
ChIJ2Q5h8kum3IARmhSVLYem264

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