Exxon
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What reviewers say
Exxon gas station faces complaints about free air and water policy, employee behavior, and pricing.
Themes summarized from customer reviews (sample of 8)
Does Exxon provide free air and water to customers who purchase gasoline?
Multiple customers report that Exxon does not provide free air and water unless a receipt for gasoline purchase is shown or a $1.75 fee is paid, despite California law (Business and Professions Code 13651) requiring free compressed air and water with fuel purchases. Signage indicating this requirement is also missing. The station has been reported to the California Department of Food and Agriculture (CDFA) for potential violations.
Source: 4 of 8 reviews • Confidence: high (explicit mention of policy, law, and complaints)
- California law fines stations $250 for refusing free air with fuel purchase.
- Many stations still offer free air without purchase, though not required.
How do customers describe the employee behavior at Exxon?
Several reviewers mention that an employee named Valentin is perceived as rude and defensive, citing California law to justify denying free air and water. This behavior has been a point of dissatisfaction for customers.
Source: 2 of 8 reviews • Confidence: medium (specific employee named, recurring theme of rudeness)
What is the pricing situation for gas at Exxon compared to nearby stations?
One review notes that Exxon charges 10 cents per gallon extra when using debit or credit cards, and another mentions it is slightly more expensive than a competitor across the street at 7 Days Market, though still considered acceptable by some customers.
Source: 2 of 8 reviews • Confidence: medium (specific pricing details mentioned)
- Gas is not the cheapest option in the area.
How clean is the Exxon gas station?
One reviewer praises the cleanliness, stating the owner ensures constant cleaning of gas pumps and the overall store, which they appreciate and support by frequenting the location.
Source: 1 of 8 reviews • Confidence: high (explicit compliment on cleanliness)
Do customers feel welcome at Exxon, especially at night?
One customer reports feeling unwelcome due to employees appearing to prioritize personal conversation over customer service during a night visit, which negatively impacted their experience.
Source: 1 of 8 reviews • Confidence: medium (specific incident described)
Ratings
4.3
★★★★★4.3121 reviews
Location
41735 E Florida Ave, Hemet, CA 92544
Hours
Popular Times
Amenities & Details
Service options
Accessibility
Offerings
Amenities
Payments
Details
- Plus Code
- P3X8+2Q Hemet, California
- Timezone
- America/Los_Angeles
- Google Place ID
- ChIJ70xonO5v24ARTHUyuzmHlDQ
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