Eye Care for Animals - Upland

Multiple customers report exceptional experiences, highlighting professional, caring staff, thorough examinations, clear communication, and successful treatment outcomes for various eye conditions in pets. One review noted a rushed explanation from a doctor but still praised the staff's kindness and competence.

Source: 7 of 8 reviews • Confidence: high (explicit mention)

• Staff names frequently mentioned: Nick, Olivia, Dr. Bergen, Dr. Richard Pytak, Dr. Pytak
• Conditions treated: bacterial infection, autoimmune disease, eye trauma, glaucoma (ruled out)
• Follow-up care: phone check-ins, same-day appointments

One reviewer expressed extreme dissatisfaction, alleging that a procedure worsened their cat's condition, leading to irreversible damage and removal of an eye, and claimed the doctor advised taking the pet elsewhere due to perceived risk.

Source: 1 of 8 reviews • Confidence: low (single isolated incident)

• Issue: alleged misdiagnosis and harmful procedure
• Outcome: cat required eye removal, owner devastated

Several reviews mention quick response times, with the office answering promptly and arranging immediate appointments for urgent eye injuries, such as trauma from animal attacks.

Source: 2 of 8 reviews • Confidence: medium (recurring theme)

• Urgent cases: eye trauma from calf kick, immediate appointment offered

One reviewer specifically praised the office for being transparent about costs, explaining each line item on the invoice to ensure clarity for the pet owner.

Source: 1 of 8 reviews • Confidence: medium (explicit mention)

• Pricing transparency: line-by-line invoice explanation