Fakhoury Rommie MD
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What reviewers say
Patients consistently praise Dr. Fakhoury's expertise, empathy, and comprehensive care, while some report issues with front office staff and appointment follow-up.
Themes summarized from customer reviews (sample of 8)
How would you describe the overall quality of care provided by Dr. Fakhoury and his team?
Multiple customers highlight Dr. Fakhoury's exceptional medical expertise, empathy, and thorough patient care, noting improvements in health such as balanced thyroid, weight loss, and overcoming serious conditions like breast cancer. The staff, including PAs like Taylor and Wilson, are frequently praised for their professionalism and supportive demeanor.
Source: 6 of 8 reviews • Confidence: high (explicit mention)
What are common experiences regarding wait times and appointment scheduling?
Several reviewers note longer-than-normal wait times and hold times, yet emphasize that despite the busyness, patients never feel rushed. However, a few reviews mention negative experiences with appointment follow-up and scheduling, citing unprofessionalism from front office staff.
Source: 4 of 8 reviews • Confidence: medium (mixed evidence)
- Wait times can be longer but staff remain attentive.
- Appointment reminders and follow-ups may be inconsistent.
How does the front office staff perform according to patient feedback?
While many patients are satisfied with Dr. Fakhoury and his clinical team, some reviews criticize the front office staff for poor follow-up, unprofessional behavior, and lack of responsiveness. Specific names like Savanah, Gerta, and Diane are mentioned in negative contexts.
Source: 3 of 8 reviews • Confidence: medium (limited evidence)
- Front office staff issues reported in 1 out of 3 negative reviews.
Do patients feel valued and informed during their visits?
Guests often mention that Dr. Fakhoury takes time to explain all treatment options and ensures patients understand their choices, fostering a sense of being valued. However, a few reviews express dissatisfaction with communication from administrative staff regarding test results and appointments.
Source: 5 of 8 reviews • Confidence: high (recurring theme)
Ratings
4.3
★★★★★4.351 reviews
Location
10601 Church St #105, Rancho Cucamonga, CA 91730
Hours
Popular Times
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Details
- Plus Code
- 4C7H+37 Rancho Cucamonga, California
- Timezone
- America/Los_Angeles
- Google Place ID
- ChIJqZYCJgs2w4AR8YVBfgco-64
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