Family Healthcare
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What reviewers say
Multiple reviews criticize Family Healthcare urgent care for long wait times, poor service, and inability to treat certain conditions.
Themes summarized from customer reviews (sample of 8)
How long do patients typically wait at Family Healthcare urgent care?
Several reviewers reported waiting over an hour, with one noting a wait of more than two hours for a simple consultation. Multiple customers mentioned waiting in the lobby for extended periods before being called back.
Source: 7 of 8 reviews • Confidence: high (explicit mention)
Does Family Healthcare treat COVID-19 patients?
One review explicitly stated that the facility does not treat COVID-19 patients and directed a caller to the emergency room instead.
Source: 1 of 8 reviews • Confidence: medium (direct statement)
Are there issues with prescription processing at Family Healthcare?
At least one reviewer mentioned that prescription refills took an unusually long time, suggesting inefficiency in processing.
Source: 1 of 8 reviews • Confidence: low (single mention)
How would you describe the overall customer service at Family Healthcare?
Multiple customers described the service as poor, citing rude staff, lack of empathy, and unprofessional interactions. One reviewer even said the facility doesn't deserve a one-star rating.
Source: 6 of 8 reviews • Confidence: high (recurring theme)
Ratings
1.7
★★★★★1.712 reviews
Location
2557 Chino Hills Pkwy A, Chino Hills, CA 91709
Hours
Popular Times
Amenities & Details
Service options
Accessibility
Amenities
Planning
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Details
- Plus Code
- X7M2+J8 Chino Hills, California
- Timezone
- America/Los_Angeles
- Google Place ID
- ChIJuU5GrlItw4ARC0qdkkhZZXw
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