Farmers Insurance - Netcy Garcia
Photos
What reviewers say
Netcy Garcia at Farmers Insurance receives mixed reviews, with many praising her professionalism and expertise while one criticizes her unprofessional response during a financial hardship.
Themes summarized from customer reviews (sample of 8)
How does Netcy Garcia assist first-time homeowners with insurance decisions?
Multiple customers highlight that Netcy Garcia was extremely helpful for first-time homeowners, guiding them through necessary coverage within their budget, explaining mandatory escrow requirements, and offering homeowner recommendations that saved them money while making them feel secure in their insurance choices.
Source: 2 of 8 reviews • Confidence: high (explicit mention)
What is the quality of customer service experienced by some clients?
Several reviewers praise the professionalism and knowledge of Netcy Garcia and her team, noting excellent communication and assistance with complex policy situations. However, one reviewer reports unprofessional and insensitive behavior, stating that Netcy responded harshly to a financial hardship inquiry and failed to provide compassion, leading the client to seek alternative service.
Source: 7 of 8 reviews • Confidence: medium (conflicting themes)
How knowledgeable is Netcy Garcia regarding insurance products?
Multiple customers describe Netcy Garcia as extremely knowledgeable and the best in the business, particularly for life insurance questions, and commend her patience and informative approach during first-time renters insurance purchases.
Source: 4 of 8 reviews • Confidence: high (explicit mention)
Does Netcy Garcia follow up on client communications?
While most reviews commend her professionalism and responsiveness, one reviewer specifically mentions that Netcy did not return calls, describing her service as almost derelict in duty for simple tasks.
Source: 2 of 8 reviews • Confidence: medium (limited evidence)
Ratings
4.3
★★★★★4.312 reviews
Location
1200 Nevada St STE 204, Redlands, CA 92374
Hours
Popular Times
Amenities & Details
Accessibility
Details
- Plus Code
- 3Q9M+M4 Redlands, California
- Timezone
- America/Los_Angeles
- Google Place ID
- ChIJ5UDdKlGr3IARtWE4BjbWe-s
Other matches
Compare similar listings from your search — explore higher- and lower-rated options nearby.