Flagstar Bank

Several reviewers describe the staff as friendly and attentive, noting that they are willing to meet customer needs and take time to complete transactions thoroughly.

Source: 2 of 5 reviews • Confidence: high (explicit mention)

One reviewer reports frequent crashes, scheduled maintenance, and difficulty logging in, indicating poor reliability of the app and website.

Source: 1 of 5 reviews • Confidence: medium (single negative report)

A reviewer notes significant delays with Zelle transfers, especially for larger amounts, often requiring phone calls to clear the transactions.

Source: 1 of 5 reviews • Confidence: medium (specific complaint)

One reviewer alleges racial bias in staff interactions, observing different treatment of white versus Latino-presenting customers.

Source: 1 of 5 reviews • Confidence: low (single subjective claim)

One reviewer positively describes the bank as nice with friendly people and good service.

Source: 1 of 5 reviews • Confidence: high (explicit praise)