Fontana Animal Hospital

Several reviewers noted unexpected price increases for routine services, such as deworming, without prior notice. One customer reported a $20 price jump from $20 to $40 for a 30-pound puppy, with staff unable to provide a clear explanation. This suggests a lack of upfront pricing information on the website.

Source: 1 of 8 reviews • Confidence: low (single negative review)

One reviewer expressed frustration that the clinic did not respond to an urgent call about a severely injured 100-pound Boxer Corso mix, despite the pet being in acute pain and unable to be lifted. The reviewer felt the clinic was unresponsive and indifferent to the emergency.

Source: 1 of 8 reviews • Confidence: low (single negative review)

Multiple customers praised the hospital for exceptional service and compassionate care. Reviewers highlighted informative staff, quick emergency response, and life-saving treatments. Specific mentions include a rescued cat receiving excellent shots and check-ups, a French bulldog surviving toxic poisoning with overnight care, and a puppy saved from a critical condition with urgent attention. One reviewer specifically thanked Connie for going above and beyond during a life-threatening situation for their puppy.

Source: 5 of 8 reviews • Confidence: high (recurring theme of positive experiences)

One reviewer strongly criticized the hospital for misdiagnosing a fungal issue as fleas, shaving the dog unnecessarily, and overcharging for treatments such as shampoo, pet wipes, and moose products. The reviewer also mentioned being charged $100 for a black light test and $300 for unrelated items, far exceeding typical costs at other vets. This reviewer urged others to seek alternative care.

Source: 1 of 8 reviews • Confidence: low (single strongly negative review)

One reviewer reported that the hospital performed blood work for a mysterious wound but later informed them months later that they could not determine the cause. The pet was subsequently taken to another vet where cancer was diagnosed, leading the reviewer to believe the original hospital missed a critical diagnosis that could have saved the pet's life.

Source: 1 of 8 reviews • Confidence: low (single negative review)