Frank's Pontiac Parts

Multiple customers report that the parts they received were in excellent condition, matching descriptions and meeting expectations. However, one reviewer noted scratches on packaged headlight bezels due to improper packaging.

Source: 6 of 8 reviews • Confidence: medium-high (recurring theme)

Customer service experiences are mixed. Several reviewers praise polite and helpful staff, while others describe rude interactions and unresponsive email follow-ups regarding damaged parts.

Source: 4 of 8 reviews • Confidence: medium (conflicting feedback)

Reviewers frequently mention a very large selection of both used and new Pontiac parts, with many stating they found hard-to-locate items at Frank's.

Source: 3 of 8 reviews • Confidence: high (explicit mention)

Shipping is reported as reliable for long distances, with one customer receiving a complete floor mat set from California to Canada without issues. However, another reviewer criticized high shipping fees and a lack of return options.

Source: 2 of 8 reviews • Confidence: medium (limited evidence)

Most customers find packaging appropriate, but one reviewer noted that headlight bezels were packaged face-to-back, causing scratches. This is an isolated incident.

Source: 1 of 8 reviews • Confidence: low (single case)