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Fred Loya Insurance

Auto insurance agency● Unknown Hours
★★★★★3.2(18)
Fred Loya Insurance

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What reviewers say

Most reviews for Fred Loya Insurance express dissatisfaction with price increases, policy cancellations, and unreliable business hours, while a few customers report long-term satisfaction.

Themes summarized from customer reviews (sample of 8)

Does Fred Loya Insurance often increase policy premiums unexpectedly?

Multiple customers report sudden premium hikes without explanation, describing the changes as 'fishy' and prompting them to seek alternative insurers.

Source: 3 of 8 reviews • Confidence: high (explicit mention)

Are there complaints about policy cancellations or poor customer service at Fred Loya Insurance?

At least two reviews mention being told their policy was cancelled on the due date despite proof of payment, and describe the company as 'rude, lazy' with 'horrible' office employees.

Source: 2 of 8 reviews • Confidence: high (explicit mention)

Do customers feel Fred Loya Insurance is financially exploitative?

Several reviews accuse the company of being 'scammers' and highlight increasing premiums after initial low rates, suggesting financial exploitation.

Source: 2 of 8 reviews • Confidence: medium (recurring theme)

Is the customer service at Fred Loya Insurance reliable in terms of business hours?

One review notes inconsistent store hours, with the representative appearing and disappearing unpredictably, causing uncertainty for customers.

Source: 1 of 8 reviews • Confidence: medium (specific incident)

Do any customers report positive experiences with Fred Loya Insurance?

A few long-term customers (7+ years) express satisfaction, stating they have 'no problems' with the service.

Source: 2 of 8 reviews • Confidence: medium (positive outlier)

Are there complaints about high deductibles and low coverage after accidents?

One review criticizes the company for high deductibles and unwillingness to pay after an accident, labeling them 'lames'.

Source: 1 of 8 reviews • Confidence: medium (explicit mention)

Ratings

3.2

★★★★★3.2

18 reviews

5★
8
4★
1
3★
1
2★
2
1★
6

Location

12351 Mariposa Rd Ste J-10, Victorville, CA 92395

VictorvilleCA92395

Hours

Monday9 AM–1 PM, 2–6 PM
Tuesday9 AM–1 PM, 2–6 PM
Wednesday9 AM–1 PM, 2–6 PM
Thursday9 AM–1 PM, 2–6 PM
Friday9 AM–1 PM, 2–6 PM
Saturday10 AM–2 PM
SundayClosed

Popular Times

Amenities & Details

From the business

Identifies as Latino-owned

Service options

Onsite services

Accessibility

Wheelchair accessible entranceWheelchair accessible parking lotWheelchair accessible restroomWheelchair accessible seating

Amenities

Gender-neutral restroom

Crowd

LGBTQ+ friendlyTransgender safespace

Payments

Credit cardsDebit cards

Details

Plus Code
FMG6+27 Victorville, California
Timezone
America/Los_Angeles
Google Place ID
ChIJN2J4ygFnw4ARKNS2gfNwklE

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