Fred Loya Insurance
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What reviewers say
Fred Loya Insurance receives mixed reviews on pricing, service quality, billing transparency, and payment methods.
Themes summarized from customer reviews (sample of 8)
Is Fred Loya Insurance known for offering competitive pricing?
Multiple customers highlight that Fred Loya Insurance provides good and very affordable rates, with several reviews specifically mentioning 'great price' and 'very cheap insurance'.
Source: 4 of 8 reviews • Confidence: high (explicit mention)
- Pricing keywords: "good price", "very cheap"
How would you describe the service quality at Fred Loya Insurance?
Several reviewers praise the service as 'awesome' and 'very nice', indicating a generally positive experience with staff and assistance.
Source: 3 of 8 reviews • Confidence: medium-high (recurring theme)
- Service keywords: "awesome service", "very nice"
Are there concerns about billing transparency at Fred Loya Insurance?
One detailed review criticizes the billing practice, stating that paying upfront for policy activation should cover the first month, but the company instead requires an additional payment within two weeks, describing it as unfair, non-transparent, and potentially discriminatory toward vulnerable customers.
Source: 1 of 8 reviews • Confidence: medium (explicit mention)
- Billing issue: upfront payment not covering first month
Does Fred Loya Insurance accept cash payments?
A recent review notes that the agency no longer accepts cash, which caused inconvenience for a customer who preferred paying with cash and had to seek alternatives at another business.
Source: 1 of 8 reviews • Confidence: low (single report)
- Payment method: no cash accepted
What is the overall sentiment regarding Fred Loya Insurance's customer service?
While most feedback is positive about service quality, one reviewer expressed dissatisfaction with the handling of a claim involving same insurance for the at-fault party, indicating unresolved issues.
Source: 2 of 8 reviews • Confidence: medium (conflicting feedback)
- Claim handling: unresolved issue for same insurance party
Ratings
3.5
★★★★★3.511 reviews
Location
50037 Harrison St, Coachella, CA 92236
Hours
Popular Times
Amenities & Details
From the business
Service options
Accessibility
Amenities
Crowd
Details
- Plus Code
- MRM8+RW Coachella, California
- Timezone
- America/Los_Angeles
- Google Place ID
- ChIJbcc5Z4dY2oARtG9tj-T5Fec
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