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Fred Loya Insurance

Auto insurance agency● Unknown Hours
3.5(11)
Fred Loya Insurance

Photos

All
By owner
Street View & 360°

What reviewers say

Fred Loya Insurance receives mixed reviews on pricing, service quality, billing transparency, and payment methods.

Themes summarized from customer reviews (sample of 8)

Is Fred Loya Insurance known for offering competitive pricing?

Multiple customers highlight that Fred Loya Insurance provides good and very affordable rates, with several reviews specifically mentioning 'great price' and 'very cheap insurance'.

Source: 4 of 8 reviews • Confidence: high (explicit mention)

  • Pricing keywords: "good price", "very cheap"

How would you describe the service quality at Fred Loya Insurance?

Several reviewers praise the service as 'awesome' and 'very nice', indicating a generally positive experience with staff and assistance.

Source: 3 of 8 reviews • Confidence: medium-high (recurring theme)

  • Service keywords: "awesome service", "very nice"

Are there concerns about billing transparency at Fred Loya Insurance?

One detailed review criticizes the billing practice, stating that paying upfront for policy activation should cover the first month, but the company instead requires an additional payment within two weeks, describing it as unfair, non-transparent, and potentially discriminatory toward vulnerable customers.

Source: 1 of 8 reviews • Confidence: medium (explicit mention)

  • Billing issue: upfront payment not covering first month

Does Fred Loya Insurance accept cash payments?

A recent review notes that the agency no longer accepts cash, which caused inconvenience for a customer who preferred paying with cash and had to seek alternatives at another business.

Source: 1 of 8 reviews • Confidence: low (single report)

  • Payment method: no cash accepted

What is the overall sentiment regarding Fred Loya Insurance's customer service?

While most feedback is positive about service quality, one reviewer expressed dissatisfaction with the handling of a claim involving same insurance for the at-fault party, indicating unresolved issues.

Source: 2 of 8 reviews • Confidence: medium (conflicting feedback)

  • Claim handling: unresolved issue for same insurance party

Ratings

3.5

3.5

11 reviews

5
5
4
1
3
1
2
2
1
2

Location

50037 Harrison St, Coachella, CA 92236

CoachellaCA92236

Hours

Monday9 AM–6 PM
Tuesday9 AM–6 PM
Wednesday9 AM–6 PM
Thursday9 AM–6 PM
Friday9 AM–6 PM
Saturday10 AM–2 PM
SundayClosed

Popular Times

Amenities & Details

From the business

Identifies as Latino-owned

Service options

Onsite services

Accessibility

Wheelchair accessible entranceWheelchair accessible parking lotWheelchair accessible restroomWheelchair accessible seating

Amenities

Gender-neutral restroom

Crowd

LGBTQ+ friendlyTransgender safespace

Details

Plus Code
MRM8+RW Coachella, California
Timezone
America/Los_Angeles
Google Place ID
ChIJbcc5Z4dY2oARtG9tj-T5Fec

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