Fred Loya Insurance

Several reviewers report that calls are often sent to voicemail, with no timely callbacks or resolution of claims. Adjusters and supervisors are also unreachable, leading to prolonged delays.

Source: 5 of 8 reviews • Confidence: high (explicit mention)

Multiple customers allege that their vehicles were declared total losses despite repairable damage, suggesting a bias toward minimizing payouts. One reviewer felt the company prioritized profit from salvage over customer needs.

Source: 4 of 8 reviews • Confidence: medium-high (recurring theme)

Guests often mention rude and unprofessional behavior from staff, including ignoring customers mid-conversation and lack of empathy, especially during stressful situations.

Source: 3 of 8 reviews • Confidence: medium (limited evidence)

All reviewed strongly advise against using Fred Loya Insurance, citing poor service, unresponsive claims handling, and perceived fraudulent practices.

Source: 8 of 8 reviews • Confidence: high (explicit mention)