Fred Loya Insurance

Several reviewers praised the staff, mentioning specific agents like Ana, Diana, and Susana as being helpful and energetic, while others reported rude and unprofessional interactions.

Source: 5 of 8 reviews • Confidence: medium-high (explicit mention)

One reviewer reported a significant increase in their insurance premium without clear explanation, citing a new California policy, while another mentioned being turned away despite wanting to pay for service.

Source: 2 of 8 reviews • Confidence: medium (limited evidence)

Multiple customers complained about having to visit the location multiple times and make numerous phone calls due to perceived incompetence and lack of proper training among staff.

Source: 2 of 8 reviews • Confidence: medium (recurring theme)

Opinions are split; five reviewers gave high ratings (10/10 or 5 stars) highlighting positive experiences, whereas three gave low ratings (1 star) citing terrible service, rude staff, and policy issues.

Source: 8 of 8 reviews • Confidence: high (explicit mention)