Fred Loya Insurance
Location
1891 S San Jacinto Ave, San Jacinto, CA 92583
Photos
What reviewers say
Most reviewers at Fred Loya Insurance report poor customer service and unprofessional treatment, while one highlights a positive experience with a specific agent.
Themes summarized from customer reviews (sample of 8)
Is customer service at Fred Loya Insurance generally poor?
Multiple customers report extremely disappointing experiences, describing staff as rude, unprofessional, and uncomfortable. Several reviews mention being harassed with irrelevant personal questions and facing difficulty reaching representatives. One review specifically cites staff raising their voices at customers with valid questions.
Source: 7 of 8 reviews • Confidence: high (explicit mention)
Do quotes from Fred Loya Insurance change after initial quotes are given?
At least two reviews indicate that quotes were altered after initial quotes were provided, with one customer stating the quote almost doubled before the appointment.
Source: 2 of 8 reviews • Confidence: medium (limited evidence)
Is there any positive feedback about specific staff members at Fred Loya Insurance?
One reviewer praised Jeanette, describing her as professional and caring, and stated she will be their go-to agent for future insurance needs.
Source: 1 of 8 reviews • Confidence: medium (single positive instance)
Do reviewers mention issues with claim processing at Fred Loya Insurance?
One review details a frustrating claim process, noting that the company did not return calls, changed claim adjusters without new information, and provided a supervisor number that went to voicemail.
Source: 1 of 8 reviews • Confidence: medium (specific claim experience)
Ratings
3.2
★★★★★3.263 reviews
Hours
Popular Times
Amenities & Details
From the business
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Details
- Plus Code
- Q28R+QR San Jacinto, California
- Timezone
- America/Los_Angeles
- Google Place ID
- ChIJK8txXMZo24ARPfr_c00diHM
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