Fred Loya Insurance

Multiple customers report extremely disappointing experiences, describing staff as rude, unprofessional, and uncomfortable. Several reviews mention being harassed with irrelevant personal questions and facing difficulty reaching representatives. One review specifically cites staff raising their voices at customers with valid questions.

Source: 7 of 8 reviews • Confidence: high (explicit mention)

At least two reviews indicate that quotes were altered after initial quotes were provided, with one customer stating the quote almost doubled before the appointment.

Source: 2 of 8 reviews • Confidence: medium (limited evidence)

One reviewer praised Jeanette, describing her as professional and caring, and stated she will be their go-to agent for future insurance needs.

Source: 1 of 8 reviews • Confidence: medium (single positive instance)

One review details a frustrating claim process, noting that the company did not return calls, changed claim adjusters without new information, and provided a supervisor number that went to voicemail.

Source: 1 of 8 reviews • Confidence: medium (specific claim experience)