Freedom Auto Repair
Location
12221 Poplar St STE 11, Hesperia, CA 92344
Photos
What reviewers say
Freedom Auto Repair is praised for its professionalism, honesty, and excellent customer communication across multiple reviews.
Themes summarized from customer reviews (sample of 8)
What do customers say about the professionalism and customer service at Freedom Auto Repair?
Multiple customers highlight the exceptional professionalism and superior customer service, noting clear communication, honesty, and a welcoming attitude. Reviewers frequently mention being kept informed via text messages and receiving detailed explanations of repairs, which they compare favorably to other service providers.
Source: 8 of 8 reviews • Confidence: high (explicit mention)
How does Freedom Auto Repair handle unexpected issues or additional recommendations?
Several reviewers appreciate the shop's courteous approach to recommending additional repairs without pressure. For instance, one customer was advised about a needed CV axle replacement during an unrelated service and felt the recommendation was genuine and helpful.
Source: 2 of 8 reviews • Confidence: medium (recurring theme)
What specific services are frequently praised at Freedom Auto Repair?
Customers consistently praise the technical expertise of staff members like Jeremy, noting detailed explanations of repairs, quick turnaround times, and a willingness to go above and beyond, such as providing transportation after service completion.
Source: 6 of 8 reviews • Confidence: high (explicit mention)
Do reviewers mention the shop's pricing as fair or reasonable?
While not a primary focus, a few reviews imply satisfaction with pricing, describing it as reasonable for the quality of service provided, especially in cases where additional work was recommended.
Source: 2 of 8 reviews • Confidence: medium (limited evidence)
How quickly does Freedom Auto Repair address vehicle issues?
Multiple customers note quick resolution of problems, such as fixing a damaged fender within a short time frame and diagnosing issues over the phone before the vehicle arrives, indicating efficient service.
Source: 3 of 8 reviews • Confidence: medium (recurring theme)
What transportation assistance does Freedom Auto Repair offer?
One reviewer specifically mentions that an Uber was provided from their home to the shop after service completion, highlighting the shop's commitment to customer convenience.
Source: 1 of 8 reviews • Confidence: low (single instance)
Ratings
4.9
★★★★★4.9327 reviews
Hours
Popular Times
Amenities & Details
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Amenities
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Details
- Plus Code
- CJ83+5J Hesperia, California
- Timezone
- America/Los_Angeles
- Google Place ID
- ChIJCXdnf4tdw4ARBKawX0pdJuM
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