Freeway Insurance

Multiple customers highlight outstanding customer service, describing staff as friendly, helpful, and possessing excellent phone etiquette. Five of eight reviewers specifically praised individual agents like Shiquita, Carlos Uribe, and Stephanie for their assistance and professionalism.

Source: 5 of 8 reviews • Confidence: high (explicit mention)

Several reviewers mention that Freeway Insurance provided the best price among multiple quotes they obtained, and one customer noted quickness and great prices as a plus.

Source: 2 of 8 reviews • Confidence: medium-high (recurring theme)

One reviewer reported significant billing issues, stating they were overcharged by approximately $75 due to an automatic payment error and faced additional charges when seeking resolution at two different office locations, leading to a total of $155 extra. This suggests potential problems with billing accuracy.

Source: 1 of 8 reviews • Confidence: low (single conflicting report)

One reviewer specifically mentioned a new location in Rialto with friendly staff, noting that Freeway Insurance provided the best quote among five places called and issued insurance cards on the spot.

Source: 1 of 8 reviews • Confidence: medium (specific mention)