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Gabriel's Automotive & Towing

Auto repair shop● Unknown Hours
★★★★★4.6(440)
Gabriel's Automotive & Towing

Photos

All
Inside
Workshop
By owner
Street View & 360°

What reviewers say

Gabriel's Automotive & Towing is praised for its knowledgeable, kind staff, customer focus, and quality repairs, though one reviewer experienced a disputed deposit and misdiagnosis.

Themes summarized from customer reviews (sample of 8)

How reliable is Gabriel's Automotive & Towing for diagnosing car issues accurately?

Multiple customers report that Gabriel's Automotive & Towing accurately diagnosed and resolved complex issues, such as an electric parking brake problem and hidden electrical/performance issues, often at a much lower cost than other shops. However, one review noted a disputed deposit and an initial misdiagnosis of an alternator issue, leading to additional charges and a negative experience.

Source: 7 of 8 reviews • Confidence: medium-high (recurring theme with one conflicting account)

  • Customer-focused communication via text and owner follow-up
  • Offering loaner vehicles during repairs

Does Gabriel's Automotive & Towing offer loaner vehicles while repairs are being performed?

Yes, several reviewers mention that Gabriel's Automotive & Towing provided loaner vehicles, which was appreciated for convenience during the repair process.

Source: 2 of 8 reviews • Confidence: high (explicit mention)

What is the typical cost range for repairs at Gabriel's Automotive & Towing compared to other shops?

Five of eight reviewers highlight that Gabriel's Automotive & Towing provided significantly lower repair costs than other shops, such as reducing a $2,900 repair to $350 for an electric parking brake issue.

Source: 5 of 8 reviews • Confidence: high (explicit mention)

How would you describe the overall customer service experience at Gabriel's Automotive & Towing?

Guests often mention that the staff is knowledgeable, kind, helpful, honest, and straightforward. The owner and team are noted for being customer-focused, responsive, and going above and beyond to keep customers informed and satisfied.

Source: 7 of 8 reviews • Confidence: high (recurring theme)

Are there any notable turnaround times or emergency services provided by Gabriel's Automotive & Towing?

One review highlights that Gabriel's Automotive & Towing successfully repaired a vehicle within a tight two-day window for a quinceañera, demonstrating capability for urgent or emergency repairs.

Source: 1 of 8 reviews • Confidence: medium (specific case)

Ratings

4.6

★★★★★4.6

440 reviews

5★
370
4★
27
3★
4
2★
7
1★
32

Location

13654 Central Ave, Chino, CA 91710

ChinoCA91710

Hours

Monday7:30 AM–6 PM
Tuesday7:30 AM–6 PM
Wednesday7:30 AM–6 PM
Thursday7:30 AM–6 PM
Friday7:30 AM–6 PM
Saturday7:30 AM–6 PM
SundayClosed

Popular Times

6a
7a
8a
9a
10a
11a
12p
1p
2p
3p
4p
5p
6p
7p
8p
9p
10p
11p

Amenities & Details

Service options

Onsite services

Accessibility

Wheelchair accessible entranceWheelchair accessible parking lotWheelchair accessible restroom

Offerings

Oil change

Amenities

MechanicRestroom

Payments

Credit cardsDebit cardsNFC mobile payments

Details

Plus Code
2846+34 Chino, California
Timezone
America/Los_Angeles
Google Place ID
ChIJSzTG5Skzw4AR6v99FmLWZJg

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