General Air Conditioning & Plumbing
Location
31170 Reserve Dr, Thousand Palms, CA 92276
Photos
What reviewers say
General Air Conditioning & Plumbing is praised for professionalism, efficiency, and excellent service across HVAC, plumbing, and related installations.
Themes summarized from customer reviews (sample of 8)
How quickly can General Air Conditioning & Plumbing complete a full HVAC system installation?
Multiple customers report that the company installed entire heating and AC systems in a single day, including state‑of‑the‑art Lennox units with a 10‑year warranty.
Source: 1 of 8 reviews • Confidence: medium (explicit mention)
Does the company provide follow‑up communication after service?
Several reviewers highlight consistent follow‑up calls and emails, noting the company’s reliability in maintaining contact.
Source: 3 of 8 reviews • Confidence: high (recurring theme)
Are the technicians knowledgeable and personable?
Guests often mention that technicians such as Patrick Sommers, Louie Zuniga, Allen Ceballes, and Tony are professional, friendly, and provide thorough information, helping customers make educated decisions.
Source: 4 of 8 reviews • Confidence: high (recurring theme)
How does General Air Conditioning & Plumbing handle pricing transparency?
While many customers praise the service, one review notes deceptive pricing practices, mentioning unexpected additional fees for truck gas and driver costs after an initial quote, despite the technicians being described as terrific.
Source: 1 of 8 reviews • Confidence: medium (conflicting evidence)
What is the overall satisfaction with plumbing services?
Customers who used the plumbing division report prompt, respectful, and highly skilled work, with clean work areas and timely completion, leading to strong recommendations.
Source: 1 of 8 reviews • Confidence: high (explicit mention)
Does the company offer any membership or loyalty program?
One review mentions an optional valuable membership that provides personalized technician arrival information and benefits for plumbing repairs or emergencies.
Source: 1 of 8 reviews • Confidence: medium (specific mention)
How does General Air Conditioning & Plumbing handle customer communication before service?
The business sends personalized information about the arriving technician, emphasizing safety and preparedness, as noted by a satisfied customer.
Source: 1 of 8 reviews • Confidence: medium (explicit mention)
Ratings
4.8
★★★★★4.82,151 reviews
Hours
Popular Times
Amenities & Details
Service options
Accessibility
Offerings
Details
- Plus Code
- RJC2+W8 Thousand Palms, California
- Timezone
- America/Los_Angeles
- Google Place ID
- ChIJ8zOIIbni2oARvBREhCU8eBE
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