Gentiva Hospice

Multiple customers report that Gentiva Hospice was able to step in quickly and provide support when needed, allowing families to have their loved ones pass away at home. However, one review noted difficulty reaching the hospice via phone, suggesting inconsistent responsiveness.

Source: 5 of 8 reviews • Confidence: medium (recurring theme with one conflicting report)

• Urgent support: available on short notice

Five of eight reviewers expressed high satisfaction with the care, describing it as exceptional, compassionate, and focused on comfort. One reviewer strongly criticized the quality, stating the hospice refused to assess a patient after a fall and lacked professionalism.

Source: 6 of 8 reviews • Confidence: medium-high (explicit mention)

• Care quality: exceptional (5 reviews), poor (1 review)

Several reviewers highlighted that Gentiva Hospice continued to offer resources and support to families after the passing of their loved one, demonstrating ongoing compassion.

Source: 3 of 8 reviews • Confidence: high (explicit mention)

Guests often mention that the staff at Gentiva Hospice were incredibly compassionate, listened attentively, and provided reassurance, making families feel seen and cared for.

Source: 5 of 8 reviews • Confidence: high (explicit mention)

One review questioned the hospice's 24/7 availability, stating they could not reach anyone despite claiming such service, indicating potential gaps in emergency responsiveness.

Source: 1 of 8 reviews • Confidence: low (single conflicting report)