Gerber Collision & Glass
Location
2609 W Ramsey St Unit B, Banning, CA 92220
Photos
What reviewers say
Gerber Collision & Glass is praised for professional service, friendly staff, and high-quality repairs with excellent communication.
Themes summarized from customer reviews (sample of 8)
What do customers say about the professionalism and communication at Gerber Collision & Glass?
Multiple customers highlight that the staff is professional, friendly, and keeps them updated throughout the repair process. Names like Kim and Eze are frequently mentioned for their helpfulness and detailed communication.
Source: 8 of 8 reviews • Confidence: high (explicit mention)
- Staff consistently provides updates and addresses customer concerns.
- Communication is open and frequent, involving both front desk and technicians.
How is the quality of the repair work described by reviewers?
Reviewers repeatedly state that the repair work is top-notch, with cars looking as good as new. Specific praise is given to technicians like Eze Alcaraz for their craftsmanship and attention to detail, including accurate paint matching.
Source: 8 of 8 reviews • Confidence: high (explicit mention)
- Repair quality is described as 'top-notch' and 'second to none'.
- Paint matching and overall finish are frequently noted as excellent.
What is the typical turnaround time for repairs at Gerber Collision & Glass?
Several reviewers mention that repairs are completed more quickly than expected, often within less than a week, which is faster than the anticipated 7 days.
Source: 5 of 8 reviews • Confidence: medium (recurring theme)
- Turnaround time is frequently reported as under a week.
Do customers feel the staff handles insurance processes well?
Multiple customers note that the staff works smoothly with insurance companies, making the process hassle-free and efficient.
Source: 5 of 8 reviews • Confidence: medium (recurring theme)
- Insurance coordination is described as smooth and efficient.
What additional services or touches are appreciated by customers?
Customers appreciate complimentary services such as a detailed car wash and quick paperwork processing, enhancing the overall experience.
Source: 4 of 8 reviews • Confidence: medium (limited evidence)
- Complimentary car wash and swift paperwork are noted as pleasant extras.
Ratings
4.8
★★★★★4.8178 reviews
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Amenities & Details
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Details
- Plus Code
- W3GV+HJ Banning, California
- Timezone
- America/Los_Angeles
- Google Place ID
- ChIJyQcy4FFD24ARfqEjO2rezGY
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