Gerber Collision & Glass

Multiple customers highlight frequent updates via text, phone calls, and a convenient link for vehicle status. They appreciate detailed documentation and proactive communication.

Source: 7 of 8 reviews • Confidence: high (explicit mention)

• Updates provided through text, phone, and a status link.

Five of eight reviewers report that their vehicles look brand new after repairs, praising attention to detail and professional workmanship.

Source: 5 of 8 reviews • Confidence: high (explicit mention)

• Repairs described as brand new, with meticulous attention to detail.

Several reviews emphasize the honesty of staff, particularly Michael Castillo and the general manager, who identified critical safety issues and acted in the customer's best interest.

Source: 4 of 8 reviews • Confidence: high (explicit mention)

• Staff identified severe frame issues and prioritized safety.

One review notes that the staff, including Michael the manager, provided a free assessment and overnight safekeeping for a vehicle after a severe accident, even outside regular hours.

Source: 1 of 8 reviews • Confidence: medium (single case)

• Offered free assessment and overnight safekeeping for urgent cases.

All eight reviews are 5-star ratings, with customers expressing deep gratitude, recommending the shop, and describing it as the most honest and reliable they have encountered.

Source: 8 of 8 reviews • Confidence: high (uniform high ratings)