Giant RV - Service Center

Multiple customers report that service advisors such as Dan, Matt, and John schedule appointments promptly and keep clients informed throughout the repair process.

Source: 5 of 8 reviews • Confidence: high (explicit mention)

While most reviewers highlight excellent communication, one reviewer notes poor communication, with delayed calls and unclear updates, leading to frustration.

Source: 2 of 8 reviews • Confidence: medium (conflicting evidence)

Guests often mention that technicians like William Hayes, John, and Felipe are highly knowledgeable, offering good recommendations and clear explanations of work performed.

Source: 4 of 8 reviews • Confidence: high (recurring theme)

One review expresses dissatisfaction with unexpected additional charges and a lack of authorization for extra work, resulting in higher-than-quoted costs.

Source: 1 of 8 reviews • Confidence: low (single negative case)

The majority of reviewers give 5-star ratings, praising the staff's friendliness, helpfulness, and the quality of service, with one exception citing a very negative experience.

Source: 7 of 8 reviews • Confidence: medium-high (overwhelming positive feedback)