Gladys Beauty Supply

Multiple customers describe the store as clean and well-organized, noting a wide variety of products and friendly staff.

Source: 3 of 8 reviews • Confidence: high (explicit mention)

Several reviewers highlight that employees are friendly and helpful, offering assistance and answering questions.

Source: 3 of 8 reviews • Confidence: high (explicit mention)

Reviews are mixed; some customers report high-quality items such as good wigs and jewelry, while others note issues like shedding wigs, poor-quality braiding hair, and broken jewelry, indicating variability in product quality.

Source: 3 of 8 reviews • Confidence: medium (conflicting themes)

Opinions vary; some customers find the products affordable and value the variety, while others feel the prices are too high compared to competitors, especially for Black-owned businesses.

Source: 3 of 8 reviews • Confidence: medium (conflicting themes)

At least one review explicitly states that the store has a no-refunds-or-exchanges policy, which applies to items like wigs and jewelry that were found to be of poor quality.

Source: 2 of 8 reviews • Confidence: medium (explicit mention)

One reviewer reports that the store was not open on time on three occasions, with staff responding rudely when the issue was brought to their attention.

Source: 1 of 8 reviews • Confidence: low (limited evidence)

Multiple customers mention that the store will order items not currently available, demonstrating flexibility in meeting customer needs.

Source: 2 of 8 reviews • Confidence: medium (explicit mention)

One review notes that staff sometimes show cheaper alternatives to the products being considered, indicating a level of transparency in pricing.

Source: 1 of 8 reviews • Confidence: low (limited evidence)