Gold Coast Dental - Moreno Valley
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What reviewers say
Gold Coast Dental - Moreno Valley receives mixed reviews on service quality, communication, and pricing transparency.
Themes summarized from customer reviews (sample of 8)
Are X-rays provided for free at Gold Coast Dental - Moreno Valley?
Several reviewers noted that X-rays were advertised as free but later charged $50 for digital copies, leading to feelings of misleading advertising. One review mentioned the lack of upfront clarity about the cost.
Source: 1 of 8 reviews • Confidence: low (single conflicting review)
How reliable is the communication regarding X-ray delivery at Gold Coast Dental - Moreno Valley?
One reviewer reported not receiving digital X-rays within the promised 3–5 business days and experiencing unanswered or hung-up calls when following up, indicating poor communication.
Source: 1 of 8 reviews • Confidence: low (single conflicting review)
What do patients say about the professionalism and care at Gold Coast Dental - Moreno Valley?
Multiple customers praise the professionalism of Dr. Mo, Patty, and Blanca, highlighting kindness, efficiency, and comfort during treatments such as implants, root canals, braces, and regular cleanings.
Source: 4 of 8 reviews • Confidence: high (recurring theme of positive experiences)
- Staff noted for kindness and efficiency
- Appointment scheduling described as easy
Is the staff at Gold Coast Dental - Moreno Valley friendly and accommodating?
Guests often mention the friendly and helpful nature of all staff members, including the doctor, and appreciate the flexibility of scheduling, such as same-day appointments and late hours.
Source: 4 of 8 reviews • Confidence: high (recurring theme of positive staff interactions)
- Open 7 days a week
- Late hours available
Are there any concerns about specific staff members at Gold Coast Dental - Moreno Valley?
One reviewer strongly criticized Dr. Mohamed Bassel for rudeness and poor handling of a filling mistake, while noting that the assistant was patient and kind. The rest of the staff was described as kind and friendly.
Source: 1 of 8 reviews • Confidence: low (single conflicting review)
How quickly can patients be seen at Gold Coast Dental - Moreno Valley?
Multiple customers highlight the ability to get same-day appointments and quick turnarounds, such as being in and out within an hour for urgent issues.
Source: 3 of 8 reviews • Confidence: medium-high (multiple mentions of quick scheduling)
- Late hours available
- Same-day appointments confirmed
What do patients say about payment options and transparency at Gold Coast Dental - Moreno Valley?
Several reviewers mention the availability of payment plans and helpfulness regarding payment concerns, though one reviewer reported being overcharged without prior disclosure of costs.
Source: 3 of 8 reviews • Confidence: medium (mixed evidence)
- Payment plans offered
- Concerns about upfront cost disclosure
Ratings
2.7
★★★★★2.7113 reviews
Location
11875 Pigeon Pass Rd STE B9, Moreno Valley, CA 92557
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Details
- Plus Code
- WPXP+7Q Moreno Valley, California
- Timezone
- America/Los_Angeles
- Google Place ID
- ChIJF0-Su5Wp3IARuDkv3ltZ85I
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