Golden State Pediatrics and Family Clinic
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What reviewers say
Golden State Pediatrics and Family Clinic receives mixed reviews on care quality, wait times, and staff professionalism.
Themes summarized from customer reviews (sample of 8)
How is the quality of care provided by the nurse practitioners at Golden State Pediatrics?
Several reviewers expressed dissatisfaction with the care provided by nurse practitioners, citing repeated unnecessary lab orders, lack of symptom relief, and inadequate treatment of chronic conditions. One parent reported their child's condition worsened despite clear communication of urgency. However, another reviewer praised Dr. Mohideen's advocacy and thoroughness. Overall, the quality of care appears inconsistent, with notable concerns about nurse practitioner practices.
Source: 2 of 8 reviews • Confidence: medium (conflicting themes)
What are the typical wait times and clinic atmosphere at Golden State Pediatrics?
Multiple customers noted significantly longer wait times and an overcrowded waiting room since the clinic expanded to include adult care. The environment is described as rushed and impersonal, with staff appearing overwhelmed. Some guests felt pressured by the fast pace, while others appreciated quick check-ins and efficient MA staff.
Source: 3 of 8 reviews • Confidence: high (recurring theme)
- Front desk staff often seem stressed and overwhelmed.
- Wait times have increased notably post-expansion.
How responsive and professional is the front desk and scheduling staff?
Several reviews highlighted unprofessional and disorganized scheduling practices, including forgotten appointments, misleading wait time estimates, and long hold times. One guest reported being told to reschedule after a prolonged wait, while another experienced a sudden increase in callers ahead of them during hold. These issues suggest scheduling inefficiencies.
Source: 4 of 8 reviews • Confidence: medium-high (explicit mention)
- Front desk staff described as overwhelmed and stressed.
- Appointment management issues reported by multiple guests.
What are the strengths of Golden State Pediatrics in terms of staff and physician care?
Positive feedback emphasizes the competence and caring nature of Dr. Mohideen, with multiple reviewers praising her advocacy, thoroughness, and continuity of care across different pediatric stages. The medical assistants and nursing staff are frequently noted as well-trained and efficient, contributing to a clean and satisfactory overall experience for many patients.
Source: 3 of 8 reviews • Confidence: high (explicit mention)
- Front staff described as friendly and quick.
- MA and nursing staff praised for efficiency.
Ratings
3.6
★★★★★3.658 reviews
Location
16465 Sierra Lakes Pkwy #115, Fontana, CA 92336
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Details
- Plus Code
- 4HP3+XR Fontana, California
- Timezone
- America/Los_Angeles
- Google Place ID
- ChIJ-aO3GQNMw4ARhrukiAtUUUw
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