Grand Burger
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What reviewers say
Grand Burger receives mixed reviews, with some praising the food and service while others report issues with quality and customer interactions.
Themes summarized from customer reviews (sample of 8)
What is the general quality of the food like at Grand Burger?
Experiences with the food quality vary significantly. Several reviewers have expressed disappointment with recent orders, citing issues like dry burgers, hard and tasteless fries, salads with excessive water and browning lettuce, and fish that is rubbery and difficult to eat. However, other customers consistently describe the burgers as juicy and delicious, with large portions, and consider it a great value.
Source: 6 of 8 reviews • Confidence: medium (mixed feedback)
How is the customer service at Grand Burger?
Customer service experiences are inconsistent. One review highlighted exceptionally positive service from an employee named Cynthia, praising her politeness and friendliness. Conversely, another review described the customer service as "shitty" and mentioned an unhelpful response when a mistake was pointed out.
Source: 2 of 8 reviews • Confidence: medium (conflicting reports)
Are there any concerns about the restaurant's cleanliness or upkeep?
One review mentioned concerns about the exterior of the building and the cleanliness of the fountain soda lines, describing them as potentially not cleaned in a long time.
Source: 1 of 8 reviews • Confidence: low (limited evidence)
What are some popular menu items?
Salads are frequently mentioned, with some reviewers describing them as delicious and large enough for two people. Burgers are also a core offering, with some customers praising their juiciness and generous portions.
Source: 3 of 8 reviews • Confidence: medium-high (recurring theme)
Are there issues with order accuracy?
One review mentioned receiving an order with missing items, specifically two patties from a family pack, and expressed frustration with the response from staff.
Source: 1 of 8 reviews • Confidence: low (limited evidence)
Ratings
4.3
★★★★★4.3886 reviews
Location
9499 Foothill Blvd, Rancho Cucamonga, CA 91730
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Details
- Plus Code
- 4C42+FV Rancho Cucamonga, California
- Timezone
- America/Los_Angeles
- Google Place ID
- ChIJ11fiYYA2w4ARbgnk1jlFXYE
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