Grand Terrace Health Care Center

Multiple customers highlight the compassionate and attentive care provided by the staff, including nurses, CNAs, and therapy teams. They often mention that the facility is clean, well-organized, and that communication with families is consistent and clear.

Source: 7 of 8 reviews • Confidence: high (explicit mention)

Several reviewers specifically praise the cleanliness of the facility, noting that bathrooms and common areas are always clean. However, one review reports severe neglect, including poor hygiene and inadequate care for a resident with a stroke, leading to health complications.

Source: 2 of 8 reviews • Confidence: medium (conflicting themes)

Guests often mention that the staff, particularly social workers, keep families well-informed about care plans and discharge processes, providing peace of mind.

Source: 2 of 8 reviews • Confidence: medium-high (recurring theme)

Multiple customers commend the therapy team, describing them as the best and noting significant improvements in residents' conditions due to physical and occupational therapy.

Source: 2 of 8 reviews • Confidence: high (explicit mention)

One review notes that while therapists and call-button staff were impressive, the kitchen struggled with dietary accommodations for a gluten-free, vegetarian patient, leading to repeated non-compliant meals.

Source: 1 of 8 reviews • Confidence: low (limited evidence)