Great Clips

Multiple customers report positive experiences with specific stylists, describing them as kind, professional, and knowledgeable. For example, several reviewers praised Veronica Martinez and Amy for their excellent haircuts and attentive service.

Source: 4 of 8 reviews • Confidence: high (explicit mention)

Several reviews describe negative experiences, including cuts that were too aggressive, stylists ignoring customer requests, and unprofessional conduct. One reviewer reported a stylist cutting a child's ear, another mentioned a stylist ignoring the absence of bangs, and another noted a stylist being arrogant and impatient with a young child.

Source: 4 of 8 reviews • Confidence: medium-high (recurring theme)

At least two reviews indicate a lack of follow-up. One customer who reported a serious incident involving a child's ear did not receive a response from corporate, and another customer whose request was ignored was left dissatisfied.

Source: 2 of 8 reviews • Confidence: medium (limited evidence)

Multiple reviews mention stylists not listening to or misunderstanding customer instructions. Examples include a stylist trimming bangs despite the customer explicitly stating they had none, and another stylist proceeding with a different style without confirmation.

Source: 3 of 8 reviews • Confidence: medium (recurring theme)