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Guerra Gutierrez - Custer Christiansen Mortuary

Funeral home● Unknown Hours
★★★★★4.4(27)
Guerra Gutierrez - Custer Christiansen Mortuary

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What reviewers say

Guerra Gutierrez - Custer Christiansen Mortuary receives consistently positive reviews, particularly highlighting the compassionate and efficient service provided during difficult times.

Themes summarized from customer reviews (sample of 8)

What is the staff like at this funeral home?

Multiple reviewers praise the staff's professionalism, caring nature, and responsiveness to their needs. Several guests specifically mention Armando, Brenda Ortega, and Jerry for their exceptional service and attention to detail, noting they were helpful, understanding, and went above and beyond during a difficult time.

Source: 6 of 8 reviews • Confidence: high (explicit mention)

How well do they prepare the deceased for viewing?

One review noted that the deceased was 'preserved well and looked very natural,' expressing appreciation for the care taken in preparing them for viewing.

Source: 1 of 8 reviews • Confidence: medium (limited evidence)

Do they offer assistance with pre-planning funeral arrangements?

One reviewer, a California Life Lic Agent, mentioned that the mortuary assists with pre-need funeral plans.

Source: 1 of 8 reviews • Confidence: medium (recurring theme)

What is the experience like during a service?

While most experiences are positive, one review mentioned disruptions during the service due to parking issues and announcements made without proper precautions (mask removal). Another review mentioned a staff member being perceived as rude during a grieving time.

Source: 1 of 8 reviews • Confidence: medium (recurring theme)

How helpful are they in explaining the funeral process?

One reviewer stated that Jerry was very helpful in explaining the process and listening to their concerns, resolving previous headaches they had experienced.

Source: 1 of 8 reviews • Confidence: medium (explicit mention)

Is it easy to reach this location?

One review mentioned parking being 'horrible,' suggesting potential difficulty in accessing the facility.

Source: 1 of 8 reviews • Confidence: low (limited evidence)

Ratings

4.4

★★★★★4.4

27 reviews

5★
22
4★
1
3★
0
2★
0
1★
4

Location

124 S Citrus Ave, Covina, CA 91723

CovinaCA91723

Hours

Monday9 AM–5 PM
Tuesday9 AM–5 PM
Wednesday9 AM–5 PM
Thursday9 AM–5 PM
Friday9 AM–5 PM
SaturdayClosed
SundayClosed

Popular Times

Amenities & Details

Accessibility

Wheelchair accessible entranceWheelchair accessible parking lot

Offerings

Cremation service

Parking

On-site parking

Details

Plus Code
34P6+62 Covina, California
Timezone
America/Los_Angeles
Google Place ID
ChIJmXFOM0Uow4ARv_3yODJRh6g

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