Gupta Medical Center
Location
341 E Main St STE 100, San Jacinto, CA 92583
Photos
What reviewers say
Gupta Medical Center receives mixed reviews, with praise for specific doctors and care, but frequent complaints about poor communication and rushed, impersonal visits.
Themes summarized from customer reviews (sample of 8)
Does Gupta Medical Center provide personalized patient care, such as thorough examinations with a stethoscope?
Multiple customers report that examinations are rushed and impersonal; they mention not being listened to with a stethoscope or having vitals taken in a group setting. One reviewer noted they were never treated like a real patient over two years. However, a few reviews highlight attentive care from specific doctors.
Source: 7 of 8 reviews • Confidence: high (explicit mention)
How reliable is the phone service at Gupta Medical Center for returning calls or scheduling follow-ups?
Several reviewers complain about unreturned phone calls and failure to contact patients about lab results or urgent health issues. One patient had to seek urgent care elsewhere due to inability to reach the office. Conversely, a long-term patient praises the office for managing CPAP therapy effectively.
Source: 5 of 8 reviews • Confidence: high (explicit mention)
Are there any doctors at Gupta Medical Center who receive high praise for their care and communication?
Multiple reviews specifically commend Dr. R Gupta for assisting with bi-pap treatment, leading to improved sleep and quality of life. Dr. Balu is also mentioned positively for being friendly, professional, and trustworthy. Another reviewer appreciates the overall niceness of all doctors and staff.
Source: 4 of 8 reviews • Confidence: medium-high (specific doctor praise)
What are common complaints about the office environment or staff behavior at Gupta Medical Center?
Several reviewers describe the office as authoritarian, comparing it to being herded like cattle, and note rude or dismissive staff, including a specific mention of a staff member named Candy. One reviewer reported being called names and ignored by the doctor. Parking is noted as ample in one positive review.
Source: 5 of 8 reviews • Confidence: medium (recurring theme)
Is the waiting area at Gupta Medical Center comfortable and private?
Multiple customers mention long waits in crowded hallways, likening the experience to being treated like cattle. One reviewer specifically notes they sit forever in a room after initial vitals. No positive comments about waiting comfort are found.
Source: 4 of 8 reviews • Confidence: medium (recurring theme)
Ratings
3.5
★★★★★3.552 reviews
Hours
Popular Times
Amenities & Details
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Amenities
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Payments
Details
- Plus Code
- Q2MV+JM San Jacinto, California
- Timezone
- America/Los_Angeles
- Google Place ID
- ChIJh8o6iOlo24ARHcVuHcIDvuk
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