Heart Institute Medical Center

Multiple customers highlight the kindness and respect shown by staff, including doctors, nurses, and medical assistants. Several reviewers specifically thank Doctor Abid and mention the helpfulness of the team. However, one reviewer reports an unprofessional and unhelpful office assistant who argued about missed calls.

Source: 7 of 8 reviews • Confidence: high (explicit mention)

Several reviewers note that wait times are reasonable, with one mentioning they were seen promptly even when arriving 30 minutes early. However, one reviewer experienced a long wait after a one-and-a-half-hour drive due to a machine needing service.

Source: 3 of 8 reviews • Confidence: medium (recurring theme)

Communication issues are a recurring complaint. One reviewer reported no callback despite multiple attempts and visiting in person, describing the experience as unprofessional. Another reviewer stated they never received a call from the office assistant despite claiming otherwise. In contrast, no positive comments about communication were noted.

Source: 2 of 8 reviews • Confidence: low (limited evidence)

One reviewer mentioned that the main diagnostic machine was out of service, leading to inconvenience. Additionally, billing issues were reported, with incomplete services billed and no acceptance of electronic payment methods. These issues contributed to a negative overall experience for that reviewer.

Source: 2 of 8 reviews • Confidence: low (limited evidence)