Heather Purvis, Re/Max Big Bear-Fox Farm

Multiple customers highlight that Heather is extremely responsive, always providing updates and answering questions promptly via phone, email, or in person. She ensures buyers and sellers are informed and comfortable throughout the process.

Source: 8 of 8 reviews • Confidence: high (explicit mention)

• Provides daily updates throughout the transaction.
• Works outside typical hours to accommodate clients.

Guests often mention that Heather acts as eyes and ears for sellers not living on the mountain, leveraging her local contacts and experience to handle transactions with grace and expertise.

Source: 7 of 8 reviews • Confidence: high (recurring theme)

• Knows the business components for successful transactions.
• Has contacts and experience to manage jobs with expertise.

Several reviewers note that Heather goes above and beyond for out-of-town clients, providing detailed neighborhood information, answering questions, and arranging local services such as contractor bids and post-closing handyman assistance.

Source: 6 of 8 reviews • Confidence: medium-high (recurring theme)

• Arranges local contractors and meets them at the property.
• Provides last-minute help from personal contacts when needed.

Multiple customers describe Heather as warm, honest, professional, and thorough. She is praised for her calm demeanor, ability to explain complex financial processes, and dedication to client objectives, making the buying or selling experience pleasant and stress-free.

Source: 8 of 8 reviews • Confidence: high (explicit mention)

• Friendly and attentive to client needs.
• Works closely to understand and meet specific objectives.