Hedy C Loa, MD

Multiple customers report excessively long waits, often exceeding two hours, even for routine appointments or tests. One reviewer noted waiting over two hours for a TB test, while another mentioned waiting on hold for extended periods.

Source: 6 of 8 reviews • Confidence: high (explicit mention)

• Wait times often exceed appointment times.

Several reviewers describe Dr. Loa as a very good, patient, and kind doctor who provides thorough care. One reviewer has known her for a long time and praises her attention to their mother's health.

Source: 2 of 8 reviews • Confidence: medium-high (positive testimonials)

Multiple customers criticize the staff as rude, incompetent, and unorganized. Issues include forgotten appointments, delayed referrals, and failure to return phone calls, even after leaving voicemails.

Source: 5 of 8 reviews • Confidence: high (recurring theme)

• Staff often fails to follow up on referrals or return calls.

Several reviews mention poor follow-up, with patients unable to reach Dr. Loa or her assistant despite repeated attempts. One patient waited weeks without a callback, leading them to seek urgent care elsewhere.

Source: 3 of 8 reviews • Confidence: medium (limited evidence)

• Follow-up calls often delayed or never made.

One reviewer highly recommends Dr. Loa for her care but acknowledges the long waits. However, most reviewers advise against using the office due to staff inefficiency and delayed responses.

Source: 2 of 8 reviews • Confidence: medium (mixed opinions)