Hedyeh M. Golshan, MD
Location
1850 N Riverside Ave # 230, Rialto, CA 92376
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What reviewers say
Reviewers of Hedyeh M. Golshan, MD share mixed experiences, highlighting both caring, attentive care and issues with wait times, staff attitudes, and prescription handling.
Themes summarized from customer reviews (sample of 8)
How would you describe the doctor's bedside manner and care quality?
Multiple customers praise Dr. Golshan as attentive, caring, and professional, noting her kindness and the friendly demeanor of her staff. However, one review described a dismissive bedside manner and a lack of compassion during a painful patient encounter.
Source: 5 of 8 reviews • Confidence: medium-high (recurring theme of care quality with one notable exception)
What are common complaints about wait times and appointment scheduling?
Several reviewers mention longer-than-expected wait times, with one noting an appointment lasting until 11:00 AM when scheduled for 9:30 AM. Another expressed frustration over delayed prescription processing and perceived staff unprofessionalism.
Source: 4 of 8 reviews • Confidence: medium (multiple mentions of wait times and prescription issues)
- Wait times can extend beyond scheduled appointments.
- Prescription communication delays reported.
How satisfied are patients with the front office and staff interactions?
While some guests highlight a welcoming and patient front office staff, others criticize staff attitudes as argumentative or unprofessional, particularly regarding insurance information handling and prescription follow-up.
Source: 4 of 8 reviews • Confidence: medium (mixed feedback on staff behavior)
- Front office praised for patience in some cases.
- Staff criticized for unprofessionalism and delays.
Are there concerns about prescription management and communication with pharmacies?
One review specifically notes that a prescription was not processed promptly, leading to pharmacy communication issues and a perceived lack of urgency from the office. Another mentions a complaint about denied medical records, later resolved with a fee.
Source: 2 of 8 reviews • Confidence: low (limited evidence from two reviews)
- Prescription processing delays reported.
- Medical record access issues mentioned.
Ratings
2.6
★★★★★2.625 reviews
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Details
- Plus Code
- 4JMH+4J Rialto, California
- Timezone
- America/Los_Angeles
- Google Place ID
- ChIJR0Le9o5Nw4ARhJo-bfk_RBU
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