Hello Subaru of Temecula

Multiple customers highlight outstanding sales service, describing interactions with Jaime, Jennifer Minnich, Matt, Dylan, and Adriana Gomez as professional, welcoming, and highly personalized. They emphasize top-tier customer service, teamwork, and a family-like atmosphere that makes the car-buying process comfortable and enjoyable.

Source: 5 of 8 reviews • Confidence: high (explicit mention)

Several reviews express significant dissatisfaction with the service department, citing missed appointment details, lack of warranty verification, billing errors, installation of incorrect parts, and a pattern of misdiagnosis and poor quality control. These issues collectively undermine trust in the service process.

Source: 3 of 8 reviews • Confidence: medium (recurring theme)

One review specifically praises Lee for handling brake issues on a pre-owned Hyundai Elantra with calm professionalism and ensuring the vehicle was safe and fully fixed, indicating a positive experience with that service technician.

Source: 1 of 8 reviews • Confidence: medium (single positive mention)

While the sales team receives high praise, the service department's performance is viewed negatively by multiple reviewers, leading to a mixed overall sentiment. Customers are advised to consider alternative service providers for maintenance and repairs.

Source: 5 of 8 reviews • Confidence: medium (conflicting feedback)