Hemborg Ford
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What reviewers say
Hemborg Ford receives praise for exceptional customer service and transparent pricing, but some customers report dishonest practices and poor warranty handling.
Themes summarized from customer reviews (sample of 8)
Does Hemborg Ford provide excellent customer service and transparent pricing?
Multiple customers highlight exceptional service, with sales representatives like Ivy and Aldolfo praised for professionalism, clear communication, and hassle-free experiences. Several reviews mention upfront pricing and agreements on trade-in and vehicle costs before purchase.
Source: 5 of 8 reviews • Confidence: high (explicit mention)
Are there reports of dishonest or misleading sales practices at Hemborg Ford?
At least two reviews describe deceptive practices, including altered pricing after credit checks and pressure to increase the purchase price, leading to hard credit inquiries and customer dissatisfaction.
Source: 2 of 8 reviews • Confidence: medium (conflicting themes)
How does Hemborg Ford handle warranty claims for vehicle defects?
One review criticizes the service department for refusing to acknowledge a manufacturing defect under an extended warranty, blaming external causes and lacking transparency, which damaged customer confidence.
Source: 1 of 8 reviews • Confidence: low (single negative account)
Is Hemborg Ford recommended for purchasing a new Ford vehicle?
Five reviews strongly recommend Hemborg Ford, praising the sales team, finance department, and overall experience, particularly for new Ford models like the Sasquatch Bronco and Maverick hybrid.
Source: 5 of 8 reviews • Confidence: high (explicit mention)
Ratings
4.3
★★★★★4.31,393 reviews
Location
1900 Hamner Ave, Norco, CA 92860
Hours
Popular Times
Amenities & Details
Service options
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Planning
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Details
- Plus Code
- WC6Q+39 Norco, California
- Timezone
- America/Los_Angeles
- Google Place ID
- ChIJu02kjM3J3IARlTmMUWh4YwI
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