Hemet Family Medicine, Geriatric Medicine, Women's Health Clinic – Donald Cassaday, M.D.

Several reviewers describe the front desk and medical assistants as rude and unprofessional, often attributing the poor experience to hiring practices and lack of courteous service.

Source: 5 of 8 reviews • Confidence: high (explicit mention)

Multiple customers express deep dissatisfaction, stating the office is poorly run, unprofessional, and indifferent to patient health and privacy. Some mention specific instances of incorrect lab information and dismissive bedside manner.

Source: 7 of 8 reviews • Confidence: high (recurring theme)

One review highlights Michelle, the nurse practitioner, as being great and addressing concerns, though this is an exception to the overall negative sentiment.

Source: 1 of 8 reviews • Confidence: medium (limited evidence)

At least two reviews mention difficulties with paperwork processing and delays in getting documents to pharmacies, contributing to patient frustration.

Source: 2 of 8 reviews • Confidence: medium (specific complaints)

One reviewer comments that the office is old and outdated, though this is not a primary concern compared to service issues.

Source: 1 of 8 reviews • Confidence: low (minor observation)