Hemet Family Medicine, Internal Medicine, Geriatric Medicine, Women's Health Clinic - Herman Mathias, M.D.
Location
391 N San Jacinto St # A, Hemet, CA 92543
Photos
What reviewers say
Hemet Family Medicine receives mixed reviews on staff, appointment scheduling, and patient care quality.
Themes summarized from customer reviews (sample of 8)
How responsive is the office staff to patient inquiries?
Multiple customers report poor responsiveness from the office staff, with some needing to make appointments for brief questions and others receiving no callback from the office or insurance messages. However, a few reviews highlight pleasant interactions with front desk personnel.
Source: 4 of 8 reviews • Confidence: medium (conflicting themes)
What is the quality of care provided by the medical professionals (NPs and doctors)?
Several reviewers praise the competence and attentiveness of the NPs and doctors, describing them as knowledgeable, thorough, and highly professional, comparable to top-tier institutions like UCLA and UCSF.
Source: 5 of 8 reviews • Confidence: high (explicit mention)
How efficient is the appointment scheduling and follow-up process?
Multiple customers note that appointments are often scheduled within a week or even the same day, with tests and referrals processed quickly. However, one review mentions an appointment cancellation due to missed call confirmation, causing inconvenience.
Source: 4 of 8 reviews • Confidence: medium-high (recurring theme)
Are there any safety concerns related to the clinic's facilities?
One review specifically raises a safety concern about the parking lot posing risks for people with disabilities or older individuals.
Source: 1 of 8 reviews • Confidence: low (single mention)
How does the clinic handle elderly or disabled patients?
One review criticizes the office for canceling an elderly patient's appointment without prior notice, leading to significant inconvenience. Another mentions a long wait time for lab results, which may affect elderly patients negatively.
Source: 2 of 8 reviews • Confidence: low (limited evidence)
Ratings
2.6
★★★★★2.658 reviews
Hours
Popular Times
Amenities & Details
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Details
- Plus Code
- Q23R+29 Hemet, California
- Timezone
- America/Los_Angeles
- Google Place ID
- ChIJ1wumqDdv24ARqF8tqcAeEV0
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