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Highend Auto Group

Used car dealer● Unknown Hours
4.7(137)
Highend Auto Group

Photos

All
Inside
By owner
Street View & 360°

What reviewers say

Highend Auto Group is praised for excellent customer service, honesty, and smooth car-buying experiences.

Themes summarized from customer reviews (sample of 8)

What do customers say about the customer service at Highend Auto Group?

Multiple customers highlight exceptional customer service, describing the staff as kind, honest, professional, and attentive. They emphasize no pressure tactics and a focus on helping buyers rather than just making sales.

Source: 8 of 8 reviews • Confidence: high (explicit mention)

  • Staff names mentioned: Mike, Rouman, Mikhal, Maikel
  • Vehicle types referenced: Honda Civic, Audi A4

How do reviewers describe the condition of the used cars sold?

Several reviewers note that the vehicles are in great condition, with one specifically mentioning the dealership's policy of transparent pricing without hidden fees.

Source: 7 of 8 reviews • Confidence: medium-high (recurring theme)

  • Pricing transparency highlighted
  • Vehicle quality emphasized

Do customers feel pressured during the car-buying process at Highend Auto Group?

No pressure was reported; multiple reviews explicitly state that buyers were not pressured or felt obligated to sign anything.

Source: 6 of 8 reviews • Confidence: high (explicit mention)

What specific staff members are frequently praised in the reviews?

Mikhal (and variations like Maikel) and Rouman are repeatedly mentioned as being helpful, honest, and professional.

Source: 5 of 8 reviews • Confidence: medium (recurring theme)

Are there any mentions of post-sale support or assistance?

Yes, one review notes that the dealership offered assistance beyond the sale, addressing a minor issue promptly after purchase.

Source: 1 of 8 reviews • Confidence: low (limited evidence)

Ratings

4.7

4.7

137 reviews

5
127
4
1
3
0
2
0
1
9

Location

2035 W Foothill Blvd, Upland, CA 91786

UplandCA91786

Hours

Monday10 AM–6 PM
Tuesday10 AM–6 PM
Wednesday10 AM–6 PM
Thursday10 AM–6 PM
Friday10 AM–6 PM
Saturday10 AM–6 PM
SundayClosed

Popular Times

Amenities & Details

Service options

In-store shoppingOnsite services

Accessibility

Wheelchair accessible entranceWheelchair accessible parking lot

Offerings

Used goods

Payments

Credit cardsDebit cardsNFC mobile payments

Details

Plus Code
4845+VQ Upland, California
Timezone
America/Los_Angeles
Google Place ID
ChIJVdkiBJgxw4ARGROxJzIQY6s

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