Hilltop Automotive & Performance
Location
43180 Madison St, Indio, CA 92201
Photos
What reviewers say
Hilltop Automotive & Performance is praised for its honest, professional, and efficient service, with many customers recommending it for various automotive needs.
Themes summarized from customer reviews (sample of 8)
Is Hilltop Automotive reliable for major repairs and inspections?
Multiple customers highlight Hilltop Automotive's reliability for major repairs, noting that Nico and his team are honest, professional, and efficient. They often identify potential issues proactively, such as the timing cover leak on a Mazda CX-5 that was covered under warranty. Several reviews mention quick turnaround times and successful outcomes like passing smog checks immediately after service.
Source: 5 of 8 reviews • Confidence: high (explicit mention)
- Owner Nico and wife Veronica are praised for handling last-minute emergencies.
- Gary, an employee, assisted with urgent repairs on a holiday.
How does Hilltop Automotive handle pricing and transparency?
Customers frequently comment on the decent pricing relative to the quality of service. One review specifically notes that a transmission issue that seemed costly was resolved for a much lower fee after a second opinion, emphasizing transparency. Another mentions a $70 smog check completed in under 10 minutes, highlighting value for money.
Source: 3 of 8 reviews • Confidence: medium-high (recurring theme)
- AAA members can get smog tests and tags processed quickly.
What is the customer experience like at Hilltop Automotive?
Guests often mention a welcoming environment with comfortable waiting areas, including a fan for cooling. The staff is described as helpful, communicative, and attentive to customer needs, ensuring clear explanations without pressure. The shop accommodates walk-ins and offers flexible hours, including on holidays for urgent repairs.
Source: 4 of 8 reviews • Confidence: high (explicit mention)
- Parking available in front and on the street.
- Certified AAA partner for smog test and tag pickup.
Are there any concerns or negative experiences reported?
One review expressed dissatisfaction, stating that Hilltop attempted to sell a new transmission without proper diagnosis, leading to an oil leak due to a loose plug. This customer sought a second opinion elsewhere, indicating a rare but notable issue with service recommendations.
Source: 1 of 8 reviews • Confidence: low (limited evidence)
Ratings
4.7
★★★★★4.7209 reviews
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Amenities & Details
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Details
- Plus Code
- PPPX+5G Indio, California
- Timezone
- America/Los_Angeles
- Google Place ID
- ChIJ9ZMTee772oARE8-ex2JzAzA
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