Ho Charles Y MD
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What reviewers say
Ho Charles Y MD receives mixed reviews, with praise for Dr. Ho's care and staff, but criticism of scheduling issues and unprofessional office management.
Themes summarized from customer reviews (sample of 8)
Is Dr. Ho Charles Y MD highly regarded for medical care?
Multiple customers highly praise Dr. Ho, describing him as the best doctor they have ever had and noting excellent care over many years. Staff members like Vanessa and the overall office experience are frequently mentioned as exceptional.
Source: 6 of 8 reviews • Confidence: high (explicit mention)
Are there concerns about scheduling and office management?
Several reviewers report scheduling problems, such as last-minute appointment cancellations and long hold times. Multiple customers criticize the office manager, Joana, for being unprofessional, rude, and lacking empathy, which negatively impacted their experiences.
Source: 3 of 8 reviews • Confidence: medium (recurring theme)
How does the staff beyond Dr. Ho and the manager receive feedback?
While the manager receives negative feedback, other staff members are often highlighted as friendly, knowledgeable, and helpful, contributing to a positive overall impression for many patients.
Source: 2 of 8 reviews • Confidence: medium (limited evidence)
Is the clinic recommended for new patients?
Opinions are divided. Some reviewers, especially those with positive experiences, strongly recommend the clinic, while others, citing poor scheduling and management, advise against it, particularly for those valuing reliable and professional healthcare.
Source: 2 of 8 reviews • Confidence: low (conflicting evidence)
Ratings
4.1
★★★★★4.135 reviews
Location
2525 S Euclid Ave, Ontario, CA 91762
Hours
Popular Times
Amenities & Details
Accessibility
Amenities
Planning
Payments
Details
- Plus Code
- 28HX+3W Ontario, California
- Timezone
- America/Los_Angeles
- Google Place ID
- ChIJ2Xp6Pmczw4AR1NUkgSbjCQI
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