Holiday Inn Express Palm Desert by IHG

Multiple customers report comfortable beds and clean rooms, though some note the property is dated. One review specifically mentioned a very comfortable bed and clean hot tub, while another highlighted cleanliness and friendly staff. However, one guest reported a roach issue and another mentioned a noisy environment despite a clean room.

Source: 7 of 8 reviews • Confidence: medium (recurring theme with one conflicting report)

Several reviewers praise the breakfast, describing it as nice, extensive, and fresh, with plenty of options. No negative comments about breakfast were found.

Source: 4 of 8 reviews • Confidence: high (explicit mention)

Guests often mention friendly and helpful staff, including early check-in assistance and efforts to address room issues. One review noted a rude staff member, but this was an isolated incident.

Source: 5 of 8 reviews • Confidence: medium-high (positive feedback with one exception)

Common issues include dated decor, elevator malfunctions, TV malfunctions, and occasional noise from neighboring rooms. One review reported a large roach, which is a significant negative. Housekeeping entered a room with a 'Do Not Disturb' sign, and another guest noted loud neighbors.

Source: 5 of 8 reviews • Confidence: medium (multiple specific complaints)

Several guests note the hotel's proximity to shopping and grocery stores, such as Albertsons, making it convenient for daily needs.

Source: 3 of 8 reviews • Confidence: high (explicit mention)