Holiday Inn Express & Suites Corona, an IHG Hotel

Multiple customers noted the hotel was clean and comfortable, with clean rooms and a pleasant stay. However, some guests reported dirty tile floors and stained sheets, indicating occasional maintenance lapses.

Source: 5 of 8 reviews • Confidence: high (explicit mention)

Guests often mention friendly and helpful staff, with several highlighting excellent customer service and professionalism. One review specifically praised Betty and her crew for being the best IHG staff on the West Coast.

Source: 5 of 8 reviews • Confidence: high (explicit mention)

Several reviewers complained about noisy rooms due to proximity to an expressway, poor shower water pressure, and issues with housekeeping, such as lack of clean towels and unaddressed drainage problems.

Source: 4 of 8 reviews • Confidence: medium-high (recurring theme)

Breakfast was generally described as decent or great, with one review noting a down juice machine on one morning. Guests appreciated the convenience and quality of the breakfast offerings.

Source: 4 of 8 reviews • Confidence: high (explicit mention)

One review specifically commended the hotel for handling a service dog situation professionally, with staff removing a disruptive non-service dog and protecting the legitimate service dog's rights.

Source: 1 of 8 reviews • Confidence: medium (specific incident)

Several guests noted the hotel's central location in Orange County, making it easily accessible to nearby attractions. However, one reviewer mentioned the hotel's proximity to a cemetery, though it was separated by a wall.

Source: 3 of 8 reviews • Confidence: medium (mixed feedback)