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Hooke Termite & Pest Services

Pest control service● Unknown Hours
★★★★★5.0(112)
Hooke Termite & Pest Services

Photos

All
Exterior
Inside
By owner

What reviewers say

Hooke Termite & Pest Services is praised for its professionalism, honesty, thoroughness, and excellent customer service, particularly noting the expertise of owner Ernie and technician Zach.

Themes summarized from customer reviews (sample of 8)

Is Hooke Termite & Pest Services reliable for termite inspections and treatments?

Multiple customers highlight that Hooke Termite & Pest Services is highly reliable, with owner Ernie and technician Zach consistently described as professional, thorough, and honest. They provide clear explanations, address customer concerns promptly, and deliver quality work without unnecessary upselling.

Source: 8 of 8 reviews • Confidence: high (explicit mention)

  • Key staff: Ernie (owner), Zach (technician)
  • Service attributes: professional, thorough, honest, clear communication

How quickly does Hooke Termite & Pest Services respond to customer inquiries?

Several reviewers mention rapid response times, with Ernie and Zach contacting customers the same day or within a very short window after initial contact, demonstrating responsiveness.

Source: 5 of 8 reviews • Confidence: medium-high (recurring theme)

  • Response time: same-day or next-day

Does Hooke Termite & Pest Services provide honest assessments without unnecessary treatments?

Multiple reviews confirm that Hooke Termite & Pest Services offers honest assessments; one customer specifically noted that Ernie determined no termite work was needed, appreciating the straightforwardness.

Source: 3 of 8 reviews • Confidence: medium (limited evidence)

  • Honesty highlighted: no unnecessary treatments

What is the quality of customer service at Hooke Termite & Pest Services?

Guests often mention exceptional customer service, praising the kindness, patience, and clear communication of staff, especially Ernie and Zach, who take the time to explain processes and answer questions thoroughly.

Source: 7 of 8 reviews • Confidence: high (explicit mention)

  • Service highlights: kindness, patience, clear explanations

Ratings

5.0

★★★★★5.0

112 reviews

5★
112
4★
0
3★
0
2★
0
1★
0

Location

1495 W 9th St #503, Upland, CA 91786

UplandCA91786

Hours

Monday7:30 AM–5 PM
Tuesday7:30 AM–5 PM
Wednesday7:30 AM–5 PM
Thursday7:30 AM–5 PM
Friday7:30 AM–5 PM
SaturdayClosed
SundayClosed

Popular Times

Amenities & Details

Service options

Onsite services

Accessibility

Wheelchair accessible entranceWheelchair accessible parking lot

Details

Plus Code
38WC+QR Upland, California
Timezone
America/Los_Angeles
Google Place ID
ChIJnym0VVIxw4ARNTEG7NTeCNE

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