Hope Family Dentistry

Multiple customers highlight excellent customer service, noting the office is always clean and the staff, including doctors and front office personnel, are kind and helpful. The practice is family-owned and staff make patients feel special.

Source: 5 of 8 reviews • Confidence: high (explicit mention)

Several reviewers praise the dentists, calling them excellent and noting that both Dr. Goches Sr. and Jr. are skilled and gentle. Patients appreciate the thoroughness of dental work and aftercare.

Source: 3 of 8 reviews • Confidence: high (explicit mention)

One review reports a tense, passive-aggressive, and judgmental interaction with office staff when the patient could not afford the treatment estimate, feeling disrespected. Another criticizes rude behavior from an office manager who questioned the parent's knowledge of dentistry.

Source: 2 of 8 reviews • Confidence: medium (conflicting themes)

One reviewer mentions that the practice performed an emergency root canal within a few hours for a severe toothache, demonstrating prompt emergency care.

Source: 1 of 8 reviews • Confidence: medium-high (specific example)

Several reviews indicate that entire families, including multiple generations, frequent the practice and highly recommend it, citing long-standing relationships and positive experiences.

Source: 2 of 8 reviews • Confidence: medium (recurring theme)

One negative review criticizes exceptionally long appointments, malfunctioning equipment, and unresponsive staff, suggesting dissatisfaction with these aspects.

Source: 1 of 8 reviews • Confidence: low (single isolated complaint)