Horizon Pet Supply
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What reviewers say
Horizon Pet Supply receives mixed reviews on customer service and grooming quality.
Themes summarized from customer reviews (sample of 8)
Is the customer service at Horizon Pet Supply generally good?
Several reviewers report poor customer service, mentioning staff ignoring customers and a lack of assistance, while others praise the friendliness and helpfulness of the staff.
Source: 2 of 8 reviews • Confidence: medium (conflicting themes)
How is the grooming service at Horizon Pet Supply?
Multiple customers highlight excellent grooming experiences, noting that the store does a nice, safe, and efficient job and that pets are happy after grooming. However, one review describes severe nicks and injuries due to a triple-booked schedule.
Source: 5 of 8 reviews • Confidence: high (explicit mention)
- Grooming noted as safe and efficient by former groomer.
- One incident of injuries due to overbooking.
Are the pet supplies and food at Horizon Pet Supply of high quality?
Reviewers often mention high-quality pet food, treats, and equipment, with several noting the convenience of finding freezer raw food and competitive pricing compared to other stores.
Source: 4 of 8 reviews • Confidence: high (recurring theme)
- Freezer raw food available conveniently.
- Cheaper than Pet Chain stores.
What are the store hours and location convenience at Horizon Pet Supply?
Customers frequently comment on the convenient store hours and location, making it easy for pet owners to visit for supplies and grooming.
Source: 3 of 8 reviews • Confidence: medium-high (frequent mention)
Ratings
4.2
★★★★★4.283 reviews
Location
30688 Benton Rd STE B103, Winchester, CA 92596
Hours
Popular Times
Amenities & Details
Service options
Accessibility
Planning
Payments
Details
- Plus Code
- HVVH+57 Winchester, California
- Timezone
- America/Los_Angeles
- Google Place ID
- ChIJm_fp9lN824ARqjvc-vgbls4
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