Hortencia's Hair Salon

Several reviewers mention concerns about the salon's willingness to work with certain hair textures. One review expressed disappointment regarding a refusal to color a specific hair type, while others describe inconsistent results with hair coloring services.

Source: 2 of 8 reviews • Confidence: medium (recurring theme)

Pricing is a significant point of contention. Multiple customers report unexpected price increases after services began, and one reviewer experienced a $50 surcharge mid-appointment. However, one review noted the prices are generally considered high but acceptable given the quality of the work.

Source: 3 of 8 reviews • Confidence: medium-high (explicit mention)

• Pricing keywords: "high", "unexpected increase"

One review indicates issues with appointment adherence, with the salon sometimes taking on walk-in customers even when appointments are scheduled, leading to significant wait times. Another review mentioned consistently long wait times, even with an appointment.

Source: 2 of 8 reviews • Confidence: medium (recurring theme)

Experiences with haircuts are mixed. Some customers were very happy with their trims and fades, describing them as meeting expectations. However, one review detailed issues with uneven coloring and spots appearing after a hair coloring service, requiring multiple return visits for correction.

Source: 3 of 8 reviews • Confidence: medium (conflicting reports)

One review highlighted the staff's patience and kindness when working with a customer's child with a disability, noting a positive and accommodating experience.

Source: 1 of 8 reviews • Confidence: high (explicit mention)

Several reviewers describe the salon as friendly, with staff providing pleasant experiences. One review described it as a 'diamond in the rough,' suggesting a potentially good service despite some rough edges.

Source: 2 of 8 reviews • Confidence: medium (recurring theme)