Hospitality Inn
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What reviewers say
Hospitality Inn receives mixed reviews, with some praising cleanliness and service while others report poor room conditions and unresponsive staff.
Themes summarized from customer reviews (sample of 8)
Is the staff at Hospitality Inn friendly and helpful?
Multiple customers praise the staff, noting that they are nice, greet guests with a smile, and provide smooth check-in experiences. However, some guests report unresponsive or dishonest front desk personnel.
Source: 5 of 8 reviews • Confidence: high (explicit mention)
Are the rooms clean and well-maintained at Hospitality Inn?
Several reviewers describe rooms as clean and comfortable, while others report unacceptable conditions such as peeling paint, mold, stained carpets, and worn mattresses.
Source: 5 of 8 reviews • Confidence: medium (conflicting themes)
Does Hospitality Inn accommodate guests with mobility challenges?
One guest complained that the front desk falsely denied availability of first-floor or handicap-accessible rooms, forcing them to navigate stairs. Another noted the absence of an elevator for handicapped guests.
Source: 2 of 8 reviews • Confidence: medium (specific complaints)
Is the hotel's pricing reasonable for the quality provided?
One review mentions a $193.49 rate for a suite, noting the booking was due to proximity to an event and limited alternatives, but the guest ultimately found the room condition unacceptable and pursued a refund.
Source: 1 of 8 reviews • Confidence: low (single incident)
What is the overall safety and atmosphere of Hospitality Inn?
Guests often mention feeling unsafe due to loitering in the parking lot and perceived lack of security, contrasting with positive comments about a pleasant stay in clean rooms.
Source: 3 of 8 reviews • Confidence: medium (recurring theme)
Ratings
3.9
★★★★★3.9158 reviews
Location
1909 Business Center Dr S, San Bernardino, CA 92408
Hours
Popular Times
Details
- Plus Code
- 3P8C+R3 San Bernardino, California
- Timezone
- America/Los_Angeles
- Google Place ID
- ChIJwafnRJCs3IAR42ovcMrCFEk
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